About Guardian
Our goal is to provide our customers with the
highest quality products, outstanding customer service and
satisfaction in the furniture protection industry. We strive to
deliver "Perfection In Protection" in both product performance and
warranted coverage.
A Leader In Protection Since
1977
Guardian Protection Products, Inc., also known
simply as Guardian, was founded in Modesto, CA in 1977 and is
currently located in Hickory, NC. Guardian has been owned by RPM
International Inc. since 2000. RPM is a multi-billion dollar leader
in the protective coatings industry. Click here to Learn More About RPM,
International.
Guardian has grown to be a leader in the industry
of protective products and after- market warranted furniture
protection programs. These programs offer outstanding value
enhancement for both consumers and retailers. Warranted programs,
including Fabric Protection, Leather Protection, Wood and Hard
Surface Protection and Mattress Protection feature fully
supported warranty programs. A variety of warranted coverage is
available ranging from service warranties to full replacement
warranties.
Eco-friendly Furniture Care Products
In
2009, Guardian Protection Products joined forces with revolutionary
textile manufacturer Crypton Super Fabrics to bring customers the
most advanced, effective and environmentally-friendly warranted
furniture protection. With a focus on innovation and ecology,
Crypton's products are engineered to provide complete protection
without the use of harmful chemicals.
Quality Control
On-going research and development efforts ensure we are
providing the finest and safest protection products available. Our
staff of chemists have researched, tested and produced the finest
chemical formulations with the most features and benefits in this
industry. They are responsible for product R&D, quality
assurance and quality control, managing regulatory compliance and
material safety information, as well as technical support for our
Warranty Service Department.
Customer Service
Guardian takes a great
deal of pride in providing your customers with a positive claim
experience. Our customer call center is staffed with warranty
specialists who are thoroughly trained to help your customers
maximize their warranty benefits. Because of our attention to
detail and our customer's needs, Guardian has been awarded an A+
rating by the Better Business Bureau, the highest rating
possible.
Fully Supported Warranty Programs
Guardian backs every warranty to guarantee that there will never
be an interruption of service during the term of the warranty.
Qualified Furniture Technicians
Guardian utilizes a current database of technicians to assist
customers when service is required. Guardian uses professional
repair and cleaning technicians who are bonded, insured and have
excellent service records.
Distributor Network
Guardian markets their furniture protection programs to
retailers through a world-wide network of experienced distributors.
Guardian Distributors are dedicated independent business men and
women who market, sell and train Guardian products and programs to
retail furniture stores.