Why a Web Based Training System?

First of all, customers today not only insist upon receiving the best value, but more importantly want to do business with professionals who are knowledgeable about all the products and services you offer. Secondly, based on the feedback Guardian receives from store managers and owners there are two real challenges in training sales associates:

1) How do I train my new and existing sales associates on Guardian Protection Products?

2) Where will I find the time to train them?

Guardian believes the Successful Training System addresses each of these challenges.

Some of the many benefits of the Web Based Training are:

• Anytime training capabilities means improved retailer warranty sales and profit performance.
• Increased customer satisfaction with better informed sales associates.
• System generated reports allows management to review and measure individual sales associate training results.
• Sales associates are trained in days instead of months.
• Reduces retailers cost associated with training associates in multiple store locations.

What is contained in the training system?
The training system provides complete up to date product, service and warranty information on each of the protection programs as well as video segments demonstrating the 5 key selling skills. Mastery Flash Cards will teach associates how to respond to common customer questions and multiple choice and true and false test questions will measure what your sales associates have learned.

Click Here to Preview the Guardian Sample Module

Click Here to Preview the Master Seal Sample Module


For more information contact your area distributor or call 800-527-8487.